🌍 My Personal Aeromexico Experience
Flying Business Class is more than just a seat—it’s a whole atmosphere. A ritual of quiet luxury, where you’re wrapped in comfort and feel just a little bit special. That’s what I was hoping for when I boarded Aeromexico’s Dreamliner in Amsterdam, bound for Mexico City, then later flying back from Mexico City to Paris. In between, I squeezed in a short hop from Cancun to the capital as well—so I got a good feel for the full Business Class experience across both long- and short-haul routes.
One moment that stuck with me? The boarding process. At both Mexico City and Cancun, Economy passengers were invited to board the same time as Business Class. Now, this might seem like a small detail, but when you’ve paid for premium treatment, these are the moments that chip away at the “premium” feel.
The lie-flat seat on the wide-body jet was a clear highlight. Spacious, comfortable, and perfect for stretching out over an ocean. And the welcome? Warm and relaxed. The crew greeted me with genuine smiles and a glass of tequila before takeoff—a lovely local touch that immediately set the mood. But once we were in the air, the differences in service became more noticeable. If you’ve ever flown Emirates, Qatar, or Turkish Airlines, you know the feeling of seamless service: crew who glide down the aisle anticipating your needs, calling you by name, topping up your drink before you even ask. With Aeromexico, the service had heart—but it also had rough edges. It was slower, more reactive than proactive, and not quite as refined.
The contrast became even clearer on the short-haul flight from Cancun to Mexico City. The 2-2 seating layout was surprisingly generous for a narrowbody jet, but the service? Just two packaged snacks handed from a basket. That’s it. Honestly, I’ve had fuller meals and glassware service on 45-minute European flights. It felt like they were coasting on the Business Class label without delivering the substance.
Still, I have to say—I liked the character of Aeromexico. The long-haul flights had a mellow, friendly vibe that felt distinctly Mexican. There were thoughtful touches (hello again, tequila), relaxed moments, and the joy of stretching out flat at 30,000 feet. Just know what you’re signing up for. Aeromexico Business Class is a solid mid-tier product: comfortable, charming, and a nice upgrade from economy, but don’t expect the world-class service choreography of a top Gulf carrier. If your expectations are in check, you’ll probably walk away with a smile—and maybe even a little tequila buzz.
🎬 Screens & Streams: How Aeromexico Keeps You Entertained
Aeromexico’s entertainment system is pretty solid. You’ll find a decent range of recent movies, TV shows, and music. Nothing groundbreaking, but good enough to pass the time on long flights.
Business Class passengers also get 1 hour of free WiFi, which is a nice perk for quick emails or social scrolling. After that, you’ll need to pay, and speeds aren’t stellar. Still, I appreciated being able to check in with the world mid-air.
🍽️ Sky-High Sips & Bites: What’s Cooking in Aeromexico Business
Let’s talk about the food. Aeromexico definitely brings its A-game on long-haul flights. Think flavorful meals and yes—tequila! They even had a mini snack bar setup just for us business passengers. It’s a practical touch, especially if you’re peckish between meals.
One standout dish? The shrimp with tequila sauce—absolutely fabulous. It had that perfect balance of flavor and flair that you rarely find on a plane. And here’s a tip: you can preselect your meal online before your flight. I highly recommend doing it, especially if you’re seated further back in the Business Class cabin. It’s the best way to make sure you get your top pick before options run out.
🛏️ Sleep, Space & Slippers? Comfort in the Clouds with Aeromexico
One of the highlights of flying Aeromexico Business Class on long-haul routes is the lie-flat seat—especially on their Boeing 787 Dreamliners. On my flights from Amsterdam to Mexico City and back from Paris, I had plenty of space to stretch out and genuinely rest. The 787-9 features a modern 1-2-1 layout with direct aisle access and more privacy, while the 787-8 uses a 2-2-2 setup—still comfy, but a bit cozier and more exposed. Both versions offer full-flat beds, and here’s a bonus: you don’t just get a pillow and blanket—they also provide a thin mattress pad to lay over your seat, which really ups the comfort factor for sleeping.
Now, let’s talk about the narrowbody experience—because it’s a mixed bag. On my short flight from Cancun to Mexico City, I was actually impressed by the 2-2 configuration in Business Class. The seats were wide and the legroom generous—definitely better than most intra-European business class cabins, where you’re often just getting a blocked middle seat. But here’s the catch: not all Aeromexico narrowbodies have this setup, and the service was basic at best (read: two packaged snacks from a basket). If you’re booking a short domestic leg, manage your expectations—it’s more “comfortable economy plus” than true premium.
Want to know exactly which aircraft you’re getting? You can check Aeromexico’s full fleet configurations here:
🔗 SeatGuru – Aeromexico Fleet Info
🛋️ Lounges: Hits and Misses
Mexico City’s main lounge was under renovation in Feb 2025, and the temporary setup was… meh. Small, crowded, and not enough food or seating. Even worse? Cancun airport—a major tourist hub—had no lounge access at all. Pretty disappointing for Business Class.
Aeromexico didn’t offer access to any partner lounges during renovations either. A big miss in the premium experience if you ask me.
❓FAQ: Aeromexico Business Class—Your Questions, Answered
Are tickets refundable?
Only if you book the Premier One Flex fare. The base Premier One is not refundable but still flexible—you can change to an earlier flight if space allows, which I actually did in Cancun.
Does it include lounge access?
Yes, but quality depends heavily on the airport. In some cases (like Cancun), there’s none.
Does Aeromexico have lie-flat beds?
Yes, on its wide-body Boeing 787s. The 787-8 has a 2-2-2 layout, and the newer 787-9 has a more private 1-2-1 layout.
What about short-haul business class?
Some narrow-body planes have a nice 2-2 layout with lots of space, but catering is minimal. Check your aircraft on SeatGuru if you’re curious.
Is Aeromexico part of any airline alliance?
Yes, it’s a SkyTeam member and partners with Delta, Air France, KLM, WestJet, and more.
What’s the baggage allowance?
You get 2 x 32kg checked bags and 1 x 15kg carry-on. For more details check out their official website.